Job Type
Part Time
Work Type
Hybrid
Salary
$22 to $28/Hourly
Deadline
6 months ago
Required Skills
Customer Service
Customer Support
Active Listening
Job Description
About Company:
Northern Dental Group is a leading dental practice that offers a wide range of services to patients in the United States. With a team of highly skilled and experienced dentists, we are committed to providing our patients with the best quality care in a comfortable and welcoming environment. Our mission is to help our patients achieve and maintain healthy and beautiful smiles for life.
Job Overview:
We are seeking a highly motivated and customer-oriented Customer Support Specialist to join our team. In this role, you will be the first point of contact for our patients, providing them with exceptional customer service and support. You will have the opportunity to work in a dynamic and fast-paced environment, where you will have the chance to make a positive impact on our patients’ experience at our practice.
Roles And Responsibilities:
- Serve as the first point of contact for patients, providing them with exceptional customer service and support.
- Answer phone calls, respond to emails, and assist patients with scheduling appointments, billing inquiries, and other concerns.
- Greet patients upon arrival and assist with check-in procedures.
- Keep accurate records of patient interactions and transactions.
- Collaborate with the dental team to ensure seamless patient care.
- Handle and resolve patient complaints or issues in a timely and professional manner.
- Assist with administrative tasks such as filing, data entry, and maintaining patient records.
Compensation:
We offer a competitive compensation package, with salary commensurate with experience. Employees also have access to a range of benefits, including health insurance, paid time off, and retirement savings plans.
Qualifications:
- High school diploma or equivalent.
- 1-3 years of experience in customer service, preferably in a healthcare setting.
- Excellent communication and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Proficient in using computer software and applications.
- Ability to multitask and work in a fast-paced environment.
- Knowledge of dental terminology and procedures is a plus.
What's In It for You:
- Opportunity to work in a dynamic and supportive team environment.
- Develop and enhance your skills and knowledge in the dental industry.
- Make a positive impact on our patients' experience and well-being.
- Competitive compensation and benefits package.
- Flexible work hours to maintain a healthy work-life balance.
- Collaborative and inclusive company culture.
If you are a customer service-oriented individual with a passion for helping others, we encourage you to apply for this exciting opportunity. Join our team at Northern Dental Group and be a part of a company that is dedicated to providing exceptional patient care.
Northern Dental Group is a leading dental practice that offers a wide range of services to patients in the United States. With a team of highly skilled and experienced dentists, we are committed to providing our patients with the best quality care in a comfortable and welcoming environment. Our mission is to help our patients achieve and maintain healthy and beautiful smiles for life.
Job Overview:
We are seeking a highly motivated and customer-oriented Customer Support Specialist to join our team. In this role, you will be the first point of contact for our patients, providing them with exceptional customer service and support. You will have the opportunity to work in a dynamic and fast-paced environment, where you will have the chance to make a positive impact on our patients’ experience at our practice.
Roles And Responsibilities:
- Serve as the first point of contact for patients, providing them with exceptional customer service and support.
- Answer phone calls, respond to emails, and assist patients with scheduling appointments, billing inquiries, and other concerns.
- Greet patients upon arrival and assist with check-in procedures.
- Keep accurate records of patient interactions and transactions.
- Collaborate with the dental team to ensure seamless patient care.
- Handle and resolve patient complaints or issues in a timely and professional manner.
- Assist with administrative tasks such as filing, data entry, and maintaining patient records.
Compensation:
We offer a competitive compensation package, with salary commensurate with experience. Employees also have access to a range of benefits, including health insurance, paid time off, and retirement savings plans.
Qualifications:
- High school diploma or equivalent.
- 1-3 years of experience in customer service, preferably in a healthcare setting.
- Excellent communication and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Proficient in using computer software and applications.
- Ability to multitask and work in a fast-paced environment.
- Knowledge of dental terminology and procedures is a plus.
What's In It for You:
- Opportunity to work in a dynamic and supportive team environment.
- Develop and enhance your skills and knowledge in the dental industry.
- Make a positive impact on our patients' experience and well-being.
- Competitive compensation and benefits package.
- Flexible work hours to maintain a healthy work-life balance.
- Collaborative and inclusive company culture.
If you are a customer service-oriented individual with a passion for helping others, we encourage you to apply for this exciting opportunity. Join our team at Northern Dental Group and be a part of a company that is dedicated to providing exceptional patient care.
